Organization – Paper or Electronic Copy?

It would be a nightmare if I’d gotten this call before we started TruckingOffice. A bill that’s almost 6 months overdue is being contested because they claim they hadn’t gotten the bill of lading. In the old days, first I would have had to go through my spreadsheets...

How to Deal With an Angry Customer in 9 Easy Steps

Success as a truck broker involves learning some basic business skills, and one of the most important ones is knowing how to deal with an angry customer. So here are some tips for what to do when this situation comes along: 1. Don’t take it personal – Most of the time...

Three of the Best Trucks Stops in the USA

For weary drivers, there’s nothing like a clean, inviting place to pull off the road for a while, have a good meal, and maybe even enjoy some shopping or other fun activities. Here’s a look at three of America’s best truck stops that offer all that and more: 1. Iowa...

Meet You at Mats

I spend a lot of time talking with our customers on the phone and via email.  This week I’ll be at MATS (The Mid-American Truck Show).  If you are attending MATS this week then I would love to get the opportunity to meet you in person.  I won’t be in a...
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