Whether you are an owner/operator or manage a large fleet, dispatching can have a direct and significant impact on your efficiency, profits, and customer service. For instance, inept dispatchers can cause unnecessary fuel costs, increased driver fatigue, and disgruntled customers who switch to another company. On the other hand, organized and effective dispatching improves all aspects of delivering goods on time, which means happy customers and increased revenues.
Without trucking dispatch software, you’ll spend far too much time tracking your vehicles. As well as scheduling drivers, and planning the best routes. While you’re also tracking weather conditions, traffic issues, and hours of service regulations. You’ve got your hands full. As a result, you may jeopardize dispatcher-to-driver communication, resulting in delayed shipments and leaving an angry customer at the other end of the road. So, how will dispatch software help you avoid these issues?
What Are the Logistic Challenges that Truckers Have to Deal With?
The trucking industry is responsible for moving about 70% of all goods transported in the US today. With that responsibility comes a long list of logistics challenges that all truckers must face. In trucking, the term “logistics” refers to all factors that affect transporting goods. Some of the most common trucking logistics include, but are not limited to:
- Freight visibility – Knowing where a shipment is can help improve customer satisfaction. Customers need to plan for loading and unloading, so they expect truckers to provide accurate information and stick to it.
- Communication – Keeping drivers and dispatchers on the same page is difficult. Miscommunication, confusion, and transposed numbers can cause delays or shipping to wrong addresses. It’s embarrassing, frustrating, and costly.
- Compliance errors – Inaccurate mileage reports can result in hefty fines or penalties. This information is used by the IRP, IFTA, and DOT inspectors, just to name a few. If the numbers are wrong, it can also lead to out-of-service status.
A trucking business can prevent these logistic challenges with the help of TruckingOffice. Our trucking software, integrated with our ELD, is the perfect solution to your logistic issues.
The nation’s economy and society depend on your expertise to keep us supplied with valuable goods. So, we designed our system to ease your logistics woes and help you succeed in the trucking business.
Want a Simpler Way to Coordinate Scheduling and Routing?
At TruckingOffice, we have the best solution for your dispatch problems. With our trucking dispatch software, you’ll develop more efficient ways to provide service to your customers and make your driver’s jobs easier. Here are some other benefits of dispatch software you’ll appreciate:
- Optimized routes: GPS and interactive maps allow you to have better control over where to dispatch drivers. With the ability to identify the right driver for a load, you can make those decisions more quickly, thus saving time for other tasks.
- Quick response: Real-time data on drivers and locations allow you to locate problems and make adjustments immediately. You’ll be able to send messages to drivers and respond to changing conditions more quickly.
- Flexibility: As your business grows, the software can grow to accommodate your company’s needs.
- Dependable deliveries: Our package helps you stay on top of specific delivery requests for more timely, dependable service.
- Automated billing: This feature helps you get paid more quickly and on time, plus it reduces the amount of paperwork you, your drivers, and customers need to handle. The software will accurately calculate transportation costs and bill customers right away.
- Accessibility: Mobile software access improves communication between drivers and dispatchers. They’ll have on-the-go access to load and route details with fewer errors.
Overall, a dispatch software will boost the productivity of your business through improved communications, increased efficiency, and enhanced customer service. As a result, you’ll have more time to spend on other aspects of your operation.
Additional Benefits of TruckingOffice Dispatch Software
Dispatch is one of the most vital aspects of a profitable trucking business. However, as a business owner, you have many other tasks that need your attention. With that in mind, we’ve made it easy to manage the administrative aspects of your trucking operation. Imagine how much easier your job will be without all the tedious paperwork. Also, you’ll enjoy the peace of mind that comes from knowing your math is accurate and that all reports are submitted on time.
In addition to the benefits listed above, our system will also track expenses and vehicle maintenance. As well as IFTA reporting, mileage, and fuel costs, and can create reports that show you where your business stands. Also, if you’re subjected to a DOT inspection, you can find all the information the officer needs with just a few clicks.
We could continue listing the features of our software and we’re sure you’d be impressed with what you read. But the best way for you to get a feel for our system is to try it for yourself. Sign up for this free trial and discover why thousands of truckers are happy they found TruckingOffice. Just so you know, our software was designed by truckers, so we know exactly what you need to keep your business running smoothly.