Other than driving, the trucking industry is all about logistics. As instigators of the flow of materials from point of origin to point of use, trucking managers have a lot on their plates. Transportation logistics management requires intensive planning and perfect control, and it deals with an immense amount of information. Scheduling, deadlines, and the wellbeing of employees all weigh heavily on the management of any company. For trucking companies, whose workspace is the open road, they can seem to weigh many tons more.
When your customer is a store that needs to restock its goods twice a week to stay out of the red, one late shipment can destroy their business. Other than air traffic controllers, almost any other job allows some room for error, but transportation logistics management requires perfection. Food can rot; electronics can break down in heat; and defense materials can keep soldiers and citizens alive. So much depends on flawless logistics, and all the information concerning roads, scheduling, and employees can be too much for mere humans to bear.
Recent software developments have allowed the most technical, mundane, yet still critically important information to become automated. Machines and computers can’t make executive decisions or help employees in times of crisis, but they can organize and monitor a lot of the data that transportation logistics management requires. Having software automate much of the workflow allows something closer to perfection, which relieves managers of a lot of stress. They still control the flow of materials, and they still work with unhappy and anxious customers, but when deadlines, orders, and routes are automated, the process streamlines much more easily.