Customer Acquisition Part 1

I just got off the phone with one of my drivers. He had a few words to say about freight hauling. I just happened to be the one who got the earful. Fuel may be down in price, but according to the driver, so are the loads. He said he’s having a rough time finding a...

Automate Your Business with Truck Dispatch Software

Truck dispatch software can transform your business, making it possible to operate more smoothly, efficiently, and profitably than ever before. Plus, with TruckingOffice’s cloud-based programs, you can enjoy greater security and peace of mind. Here are some of the...
Three Steps to Getting New Customers

Three Steps to Getting New Customers

When loads on load boards are consistently paying less than you need, you may want to work on getting new customers the old fashioned way.  By building your own customer base, you’ll have less dependence on load boards and may develop long-term business...

Exciting 2013 for TruckingOffice

Thanks to the support of our customers we have been growing like a weed.  At the end of 2012, we realized it was time to find a bigger office.  For the last year and half we have been officing upstairs at the Gulliver’s Truckstop in Canton Ohio.     What we...

How to Deal With an Angry Customer in 9 Easy Steps

Success as a truck broker involves learning some basic business skills, and one of the most important ones is knowing how to deal with an angry customer. So here are some tips for what to do when this situation comes along: 1. Don’t take it personal – Most of the time...

Meet You at MATS

I spend a lot of time talking with our customers on the phone and via email.  This week I’ll be at MATS (The Mid-American Truck Show).  If you are attending MATS this week then I would love to get the opportunity to meet you in person. I won’t be in a...

Expense Management Software: What Can You Track?

For owners of small trucking companies (those with one to 20 trucks in their fleet) selecting essential expense management software can be intimidating, confusing and, above all, expensive. Such software can often cost thousands of dollars—a major hit to the bottom...

The Cards Are Stacked Against You

Rough road… In today’s trucking industry it sure seems like the cards are stacked against you as an independent owner/operator.  It always seems like freight rates are going down and expenses are going up.  In today’s troubled economy it seems tougher than ever before...
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