Application Status

This page shows the current status of the application. If there are any network or operations problems they will be displayed here.

Operation Status: Good

Network Status: Good

 

 

March 9, 2019 1:21 AM EST

Server upgrade complete.  All systems good to go.

 

March 8, 2019 11:00 PM EST

The site is down for scheduled maintenance.  The system is being upgraded to a new server.  All of your data is safe and backed up.  It will be migrated to the new server, then we will be back online as soon as possible.

November 13, 2018 12:20 PM EST

The storage process for all file attachments had an issue this morning causing a brief outage while we rolled out a fix.  User that attached files this morning during that time period might notice missing attachments.  We are working on relocating those file, so that nothing is lost.  Please contact support with any further questions.

Last Updated: May 26, 2016 10:39 PM CST

May 26, 2016 10:39 PM CST

The storage array was brought back online. The application is now working correctly.

May 26, 2016 10:32 PM CST

The router has been fixed. There is currently a problem with the network attached storage used on one of the database servers as a result of the network outage. We are working to restore access.

May 26, 2016 10:10 PM CST

A core router in the datacenter has failed. This is resulting in intermittent connectivity to the database servers. The servers and the data are safe. DC Operations is working on getting a new router deployed and configured. Once it is in place the application will be stable.

Dec 1, 2014 6:35 PM CST

Our DNS provider has restored service. We also added an additional DNS provider to address the single point of failure. Service should now be restored.

Dec 1, 2014 1:57 PM CST

Our DNS provider is under attack. This is preventing some customers from accessing the site. The provider is working on getting back online.

Sept 28, 2014 1:50 PM CST

The host is back and we are back online. We may suffer additional downtime as they reboot other parts of their datacenter.

Sept 28, 2014 1:47 PM CST

As part of a security update, our hosting provider is rebooting all servers in their datacenter. We are currently down but should be back up once our host machine is back online.

Sept 20, 2014 7:47AM CST

The DNS provider for TruckingOffice is having an outage. It has lasted over an hour some of of the server records are timing out. They are working on the problem. Will post as soon as we have anupdate.

Sept 20, 2014 7:25AM CST

Network errors are causing problems with the app. We are investigating.

August 25,2014 11:36 AM CST

Drive usage has been reduced. We are going to schedule an upgrade for COB today.

August 25,2014 11:20 AM CST

Still investigating. Bringing on additional drives.

August 25,2014 10:45 AM CST

We were alerted by the monitoring system of disk utilization issues.

August 23, 2014 3:05 PM CST

Hardware was replaced and a news system was put into place. Service was returned to normal.

August 23, 2014 2:59 PM CST

A central database server is having issues. We have taken the system offline to prevent any data corruption.

August 23, 2014 2:37 PM CST

Monitoring indicated a problem with a database server.

June 7, 2012 12:31 PM CST

Application is up and running correctly again.

June 7, 2012 11:15AM CST

The application is down. There is a routing problem at our hosting provider. They have been alerted to the problem and are working to resolve the issue. As soon as we get more info we will post it on ETA of being back online.

Feb 25,2012 1:35pm

The application is up an running properly again.

Feb 25,2012 12:50pm

Our hosting provider is researching errors related to the application being about to spin up to server customers. They are currently working on the issue. We do not have an ETA yet. As more information comes in we will update this page.

Dec 17,2011 9:22am CST

The database upgrade is now complete. We will continue to monitor the situation to make sure performance is back to normal.

Dec 17,2011 8:57am CST

We have been monitoring load issues on the database server we use to run TruckingOffice. We are upgrading the server to get more resources. This should resolve the intermittent discounts customers have been seeing.

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